State Farm® Insurance Agent Mark Hess

"Ashton pulled through with very good numbers for me, now I have my coverage with State Farm."

"Ashton McDonald. Ashton was a true professional over our conversation. He was very polite, thourogh, and informative. Might want to keep him around! Thank you, Brian Moore New State Farm customer"

"Ashton was so easy to work with while adding my new vehicle to our policy. I appreciate his level of knowledge as well as his efficiency. Thank you to Tatum as well, I think I’ve spoken with her on a few occasions and she’s always helpful and friendly. All the agents/employees are a pleasure to work with."

"I had a fantastic experience! He gave me every reason to switch and more. I couldn’t be happier! Thanks Ashton."

"Mark is absolutely THE BEST! He truly cares about his clients and goes above and beyond to provide excellent service. Mark is knowledgeable, professional, and always takes the time to explain everything clearly. He’s not just an agent - he’s someone you can genuinely trust. It’s been a pleasure working with him, and I highly recommend him to anyone looking for an agent who truly has your best interests at heart!"

"Jake at Mark Hess State Farm provided a quick and professional quote for condo insurance for me. He responded quickly and made himself available for any questions and did a great job of explaining the insurance and options. It was a pleasure doing business with him"

"My family loves working with Mark and his team. We are not just a number. I came to know Mark through my parents and would not go to another insurance company. Thank you for always spending that extra time to help us with our multiple insurance needs."

"We recently worked with Jacob at Mark Hess agency to switch all of our policies. He was very thorough, quick and professional. I'm looking forward to working with him going forward and I have confidence that he will support all of our needs. I highly recommend working with Jacob Simpson and Mark hess agency!"

"Insurance costs continue to rise and prompted us to find a new auto and home insurance company. A friend of ours referred us to Mark Hess Ins Agcy, a State Farm provider where I met Jacob Simpson, my new account manager. Jacob was helpful, provided all of the information I needed and was very patient with all of my many questions. I hope I don't need to call Jacob about any "issues" involving our home or autos but I am sure the Jacob will be there to give me the help I need."

"Spoke with Jake about setting up a new policy today, and he made everything efficient and easy. Fantastic, friendly, customer service!"

"Easy quotes and communication. Excellent service. Explained everything clearly with examples."

"I purchased a business and the previous owners had a policy with Mark Hess - State Farm Insurance. Andria Aragon made the process as easy and seamless as possible transferring the business auto policy into our name. When my house insurance came up for renewal and the premium had doubled, my first call was to this agency and I worked with Kelli Poole for my new home insurance saving me half the cost in premiums for better coverage. This State Farm office will be my first call in the future for all my insurance needs and should be yours as well! Ask for Andria or Kelli and tell them Carly sent you!"

"Mark was exceptional in his ability to help us with our immediate need of getting insurance on our vehicle. After a short conversation with him, we had our auto policy in place and our ID cards emailed. He also helped us to get the best rate."

"I have been with them for over 15 years now, and thats because I trust them, and the level of service i continue to receive!"

"I had the opportunity to speak directly with Kelli, who was exceptionally knowledgeable and well-informed about the Auto, Home, and Umbrella insurance products she offers. She took the time to thoroughly explain the coverage options, highlighting the benefits, identifying unnecessary features, and clearly outlining expectations. I left the conversation feeling confident and with a much better understanding of my insurance, far surpassing any previous experiences with other representatives from other insurance companies. Additionally, the fact that they are locally based is a significant advantage. I highly recommend their services."

"We worked with Kelli and she was so nice and personable. We made the switch from a competitor and were able to lower our cost by just over $200 a month. Thank you to Kelli and the team here!"

"Kelli was so helpful and got us set up within hours and at better rates after we were left in the lurch by our last insurance company - highly recommend!"

"State Farm sucks. Absolutely and grossly inefficient system. Raise your price continuously and get nothing in return. I had to pay an extra 35 bucks on my monthly bill with no notice. I’m disputing my charge with them because I asked State Farm to not charge the old card on file (they did) even after I gave them the information for a new card. So they instead gave me a bill on top of the bill for a “returned payment” even though the payment was pulled from a new card. I will Never use State Farm again."

"Jacob was so nice helpful! I called so many times and he was helpful every single time and answered all my questions! I just turned 18 a couple months and he was super helpful and was able to explain things in a way I’d understand. Definitely recommend asking for Jacob!"

"Andrea is the worst person to work with she literally hung up on me when I was trying to tell her about my medical status hopefully Mark calls me back to fix what she has messed up with my five-star rating now you have one star rating if I could give you a negative star rating I would Andrea"

"Jake was absolutely amazing. Answered every question and didn't make me feel like an idiot when I asked the same thing over and over. He was exceedingly helpful in every way. He is definitely a credit to your agency."

"The Hess agency, specifically Jacob is a pleasure to work with and highly recommend at this time of raising insurance costs and confusion on home and auto coverage. Give them a call."

"Kelli was very knowledgeable, personable and even helped me lower my monthly payment! Definitely ask for her if you need help with your policy!"

"Kelli was amazing and so helpful! Guided me through the whole process and was very patient! Will definitely recommend her to family and friends!"

"Super responsive and helpful! We have multiple policies and Kelli has been great answering our questions!"